Is anyone else being effected by an outage in SW London, more specifically in the Putney area? We have lost all internet since 15:00 today and have had no updates.
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
You need to call the broadband team. See link for number.
This link also shows any planned outages as well wide spread faults.