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Anonymous User
Not applicable

Broadband ok but no dial tone on phone and ringing in says line engaged

Hi, I've took off twin filter off master socket, and when I ring landline, it shows as engaged on mobile (nothing connected to master socket at this time).

 

Cordless phone when connected says to check line, very little white noise, with no dial tone.

 

Broadband appears to work fine.

 

Anyone got any possible solutions?

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Put the filter back then.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.