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Bumpyjon
Observer

Broadband not working

Hello,

Came home after a couple of days away, broadband was very slow so did a reset. After this all of the green lights are on i.e power, internet and Wi-fi BUT still cannot connect any device to the network. Devices say they are connected but nothing comes up 😿

 

Did check for a line fault and same back clear

 

Any help would be much appreciated 

 

 

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JimiB
Newbie

Re: Broadband not working

Hi,

 

I have the same problem, all lights green on the router and devices connect to WiFi but the devices report "no internet access". 

 

Did you get this resolved? 

 

I did have the routed unplugged for a couple of hours as we're decorating but that shouldn't cause this issue!

 

Thanks,

Jimi

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