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Advocate

Broadband not working

I've tried all the fixes and I've turned the router on and off which works for about ten minutes then it goes off again. Anybody else having issues? Based in West Midlands

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Legend 5
Legend 5

Re: Broadband not working

Hi @Missbb1988 

 

Reading my Tweet feeds i noticed Sky had a few Broadband outages yesterday (not sure about the West Midlands area).

 

Might be a good idea to give the NowTV Broadband Team a call if you have already tried rebooting the Router or holding in the reset button on the back of the Router for about 10 seconds.

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Advocate

Re: Broadband not working

I’ve been having the same problem off n on for months. I’m on my fourth engineer visit n still not resolved. Today I’ve completely lost broadband signal 6 times this morning in the last hour.  Tried all the usual things they say to try but it don’t help. I live on my own so it’s not having to many devices hooked up just my tv n phone. 
really getting sick of it now. 

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