We are in a 3 storey house and originally the broadband wasn't reaching the top floor and there was an error with our connection. An engineer was sent out the next day (Thank you!) and it has definitely improved the wifi, we have moved the box to the second floor and it's connected to the main plug, rather than an extension, but still not all rooms are receiving good wifi, meaning we have to disconnect to it, to receive anything on our phones etc - we are on a super fibre broadband plan.
Will we need to now by a booster, or is this something NOWTV will provide?
Have a look at this link for changing the Wi-fi channel to 5GHz which provides a more reliable signal.
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
I tried this, after I pressed apply it kicked me out. Now can't connect back to 192.168.0.1 to do same with 5GHz
I bought a pre-release MIMO Linksys router back in 2000ish then shortly after everything went pro-n & MIMO fizzled out & i was so glad i did because we lived in a 4 story house first sold in 1828 (so really solid!!) & because I worked in networking back then I knew it was probs the only way to get wireless to our room at the very top of the house.
Pro n wouldn't have done it
So the part relevant to you is they've now reverted back to a variation of this called MU-MIMO and so would solve your problem.
My 20+ yr old router still works so all i've ever done is daisy chain it from my providers router and all devices point to that, so whilst it was an extra cost its still one of my fav purchases, and changing provider or moving home hasn't impacted me getting us up and running quick time.
There are many other methods obviously but if your looking for something robust, simple and reliable then i would recommend you consider this?
Just thought I'd throw you an alternative solution! Hope you resolve it soon which ever route (sorry bad pun) you take, Cheers Claire
Now routers are poor for WiFi
Invest in a Mesh WiFi like BT Whole Home WiFi AC2600 or similar.