Hi,
We are in a 3 storey house and originally the broadband wasn't reaching the top floor and there was an error with our connection. An engineer was sent out the next day (Thank you!) and it has definitely improved the wifi, we have moved the box to the second floor and it's connected to the main plug, rather than an extension, but still not all rooms are receiving good wifi, meaning we have to disconnect to it, to receive anything on our phones etc - we are on a super fibre broadband plan.
Will we need to now by a booster, or is this something NOWTV will provide?
Thank you
Have a look at this link for changing the Wi-fi channel to 5GHz which provides a more reliable signal.
https://help.nowtv.com/article/improve-broadband-speed
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
Now routers are poor for WiFi
Invest in a Mesh WiFi like BT Whole Home WiFi AC2600 or similar.