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This evening my broadband disconnected and will not reconnect. I have been using NOW broadband fibre for almost a year with no prior problem.
The router has been rebooted and the filters changed but it has made no difference.
The hub reports a connection speed of 40Mb/10Mb but WAN Status is down. Is there any kind of outage ATM?
Sorry about this.
You can find the telephone number for the Broadband Team by going to your My Account > My Package page https://account.nowtv.com/my-package
So one of our agents can fix this for you.