17-11-2018 1:09
This evening my broadband disconnected and will not reconnect. I have been using NOW broadband fibre for almost a year with no prior problem.
The router has been rebooted and the filters changed but it has made no difference.
The hub reports a connection speed of 40Mb/10Mb but WAN Status is down. Is there any kind of outage ATM?
17-11-2018 11:43
@Anonymous User
Sorry about this.
You can find the telephone number for the Broadband Team by going to your My Account > My Package page https://account.nowtv.com/my-package
So one of our agents can fix this for you.