08-06-2019 5:51
My broadband has been cutting out and out conatantly for the last two days until it finally started working last night. But now i can only have 2 devices connected to the broadband, whenever i try to connect a third the internet cuts out.
08-06-2019 8:18
@Anonymous User
While there are three ports on the back of a NowTV router, one of them has to be for the incoming signal from the telephone socket on the wall, so you can only connect two wired devices to the router.
Could this be your problem?
However, you should be able to connect a further, larger, number of devices by WiFi.
If this is what makes it cut out, you will need to speak to the NowTV Broadband helpline about this.
Work through the following link until you find the telephone number you should call:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/