We paid for monthly rolling broadband which was paid on the 22nd of September.. We were given a date for the internet to go live on the 2nd which then got cancelled mysteriously 2 days later on the 4th. And now it was set to go live today and now we find out there is no line to connect our internet from the openreach engineer. Now we have to wait for another engineer to come and set up the line, does anyone know how long this takes or any action we can take as me and my partner work from home and we can't use our hotspots from our phones since the connection is too slow to take calls. PLEASE HELPPP
@Anonymous User @ukbobboy have a read of the linked article. You may be entitled to compensation for each day of delay to your new service.