Broadband down

[CactusJack7]

Can someone confirm that the broadband is down for some areas ? 

[Anonymous User]

Mine has been on and off all evening in Kent what’s the number to call 

[CactusJack7]

Seems to fine now , must of been Russians testing out new wifi jamming satellite weapons  😒

[Jimroy]

Mine went down between 1 and 3 this morning in Greater Manchester.

I was watching something via the NOW app on my FireTV Stick HD at the time. Checked my router and did a line test via my account online via mobile web and everything seemed fine saying I was connected. But I wasn't. There was definitely a problem with my internet connection. I couldn't even turn my lights off via Alexa as 'she' wasn't connected to the internet.

It all seems fine now in the cold light of day.

[CactusJack7]

Wifi jammers , yeah don’t mind me I’d been playing battlefield.. 

To confirm , broadband has been fine since.  

[gavs82008]

@CactusJack7 @Anonymous User 

Use this link to determine the status in your area. 

https://help.nowtv.com/article/having-trouble-with-your-broadband

If your still having issues, call the team.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.