09-12-2021 21:57
Can someone confirm that the broadband is down for some areas ?
09-12-2021 21:59
Mine has been on and off all evening in Kent what’s the number to call
09-12-2021 22:01
Seems to fine now , must of been Russians testing out new wifi jamming satellite weapons 😒
10-12-2021 12:11 - edited 10-12-2021 12:12
Mine went down between 1 and 3 this morning in Greater Manchester.
I was watching something via the NOW app on my FireTV Stick HD at the time. Checked my router and did a line test via my account online via mobile web and everything seemed fine saying I was connected. But I wasn't. There was definitely a problem with my internet connection. I couldn't even turn my lights off via Alexa as 'she' wasn't connected to the internet.
It all seems fine now in the cold light of day.
12-12-2021 24:26
Wifi jammers , yeah don’t mind me I’d been playing battlefield..
To confirm , broadband has been fine since.
10-12-2021 13:40
@CactusJack7 @Anonymous User
Use this link to determine the status in your area.
https://help.nowtv.com/article/having-trouble-with-your-broadband
If your still having issues, call the team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: