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Anonymous User
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Broadband down

Is anybody else's broadband down. Ours was fine one minute and just disconnected the next. Won't reconnect!

7 REPLIES 7
Anonymous User
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Yes, mine went down around 22.30. Ibhave tried several times to reconnect but tells me the issue is in the home. 

Anonymous User
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Yes - Runcorn 

 

Anyone know what the issue is 

Anonymous User
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Yes - Wirral

Anonymous User
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Yes - Birkenhead

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User 

Check your broadband status on the link below

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

Worst case broadband team free from number on link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
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Thanks, woke up followung morning and it was all back up and running. No issues since, just shows it obviously wasnt anything to do with me hardware but issue at their end. 

Anonymous User
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This isn't the first time it's disconnected around 10-11pm and then been fine the next morning. If it happens again I will be putting in a complaint. Thanks for your help.