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Advocate

Broadband down

Is anybody else's broadband down. Ours was fine one minute and just disconnected the next. Won't reconnect!

7 Replies
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Advocate

Re: Broadband down

Yes, mine went down around 22.30. Ibhave tried several times to reconnect but tells me the issue is in the home. 

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Re: Broadband down

Yes - Wirral

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Advocate

Re: Broadband down

Yes - Birkenhead

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Advocate

Re: Broadband down

Yes - Runcorn 

 

Anyone know what the issue is 

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Legend 5
Legend 5

Re: Broadband down

@Gib @Dmc82 @JH1985 @strawberrisc1 @Rez85 

Check your broadband status on the link below

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

Worst case broadband team free from number on link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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Advocate

Re: Broadband down

Thanks, woke up followung morning and it was all back up and running. No issues since, just shows it obviously wasnt anything to do with me hardware but issue at their end. 

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Advocate

Re: Broadband down

This isn't the first time it's disconnected around 10-11pm and then been fine the next morning. If it happens again I will be putting in a complaint. Thanks for your help.

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