07-12-2021 15:04
My Superfibre broadband went down two days ago. On my mobile it tries to connect to the wifi but brings up the error message "access point temporarily full".
I ran the Now TV diagnostics and it gave me the option to book an engineer, who doesn't need access to my house apparently, so I did.
I've heard nothing since, no emails, notifications on my account - so I'm stuck trying to work from home with no internet, which is a nightmare, with no idea if or when this is going to be fixed.
Has anyone been able to resolve this problem themselves previously, or know what's caused the issue? TIA
07-12-2021 15:15
@Anonymous User
Call the broadband to see what can be done.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: