Broadband down, Preston area.

[Anonymous User]

Internet been down since 3pm

[Maggie1]

Any solution? Also in Preston and not had internet since 3pm 

[gavs82008]

@Anonymous User @Maggie1 

You must contact the broadband team for any updates. If they direct you to the forum they are completely incorrect. See link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Maggie1]

I have spoken with the broadband team who don't have an update, they state a team is investigating and we need to give it a few more hours before ringing back again. 

[redchiz1]

https://help.nowtv.com/service-status