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Anonymous User
Not applicable

Broadband doesnt work, and contact number not recognised?

My broadband hasn't been working for several days now. I've been in contact with Now for this issue a few times.

However today I have tried calling them and the number is now not recognised? This is the same number I have called them on and the same number on the website.

6 REPLIES 6
Jayach
Elite 3

Anonymous User
Not applicable

No I was using the one that comes up when they test the line for issues. This number also cannot be recognised.

Jayach
Elite 3

Are you able to call any numbers, perhaps you have been cut off?

Anonymous User
Not applicable

Managed to call them after using the number it gives you on the cancel tab, same process as every call. 0330 041 2475. Good luck getting the Internet fixed, 3rd week now I've been waiting for openreach

Anonymous User
Not applicable

This works thanks. Doesn't give me much hope that you've been waiting 3 weeks, im still on the second week. I'm convinced they've blocked my number.

Anonymous User
Not applicable

I also have this exact same issue, I've tried calling the 1213 number and it says that is not recognised either