Broadband disconnections

[justg_]

Hello everybody,

My broadband stops working every few hours for several minutes. In the last 24 hours I recorded at least 5 disconnections. This is making the connection almost unusable. How can I get help with this?

[gavs82008]

@justg_ 

Have a nosy at this link, you can check out the status of your broadband. 

https://help.nowtv.com/article/having-trouble-with-your-broadband

You could always set the router back to factory settings, infor how to do that on this link. 

https://help.nowtv.com/article/improve-broadband-speed

Otherwise you can call the broadband team.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.

[Darren__]

Same for me. I have to put the crap Now TV router back on to do a line test just so I can go to the next step of reporting the issue.