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Anand
Mentor

Broadband crashing

Trying to find out why my router keeps crashing (central London area) , while it works the speed is good but keeps dropping out and just starts working on its own or I have to re boot. Happens too often, disrupting work.

 

Any techy help available from the folks at NOW, given that you guys have no landline to call you. 

 

Thanks in advance

Anand

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schnapps
Legend 5
Legend 5

Re: Broadband crashing

Hi @Anand 

 

Use the telephone number on this linked article below on how to contact the NowTV Broadband Team for help & assistance.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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schnapps
Legend 5
Legend 5

Re: Broadband crashing

Hi @Anand 

 

Use the telephone number on this linked article below on how to contact the NowTV Broadband Team for help & assistance.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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Anand
Mentor

Re: Broadband crashing

Thank you will try that number