cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Broadband constantly dropping out

I am having serious issues with my Nowtv broadband d dropping out a d taking ages to reconnect.  I often get an error code 014 or 018.

 

I'm losing conne tion at least 10 times a day and at all different times, I know the internet is working harder right now but I'm paying for broadband I cant use and tv packages I cant watch. 

 

I've reset the wifi box, bought a stuck instead if the box I was using as thought It may be that. 

 

I've tweeted NowTV help a couple times and never had a reply.

 

Any help would really be appreciated. 

2 REPLIES 2
Anonymous User
Not applicable

having the same problem as you but all they say is       [ the internet working hard ] absolute rubbish they are playing with the speed and signal   not nowtv   ?  but the main suppliers  ie  openreach  every 10/15 mins drops out cant watch a thing  its rubbish  phoned up they said it was reported and would be fixed still the same after 2 days not good enough we are paying for a service we are not getting         

Anonymous User
Not applicable

Yeah its ridiculous,  I know there is the virus but come on internet connection is a necessity.  If I worked from home I'd be screwed