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Anonymous User
Not applicable

Broadband connection not activated

My new connection was supposed to go live on 20th Sep but there has been no update on it. The activation date was already moved from 19th to 20th by NowTv and I contacted their helpline on 20th itself and they said there is no issues and the line will be activated anytime soon.

However it is still not active. I again contacted them on 21st and they said there was a issue with open reach technical team and they need time to get it resolved. There is no ETA of the fix and I am getting skeptical about their services as the installation itself is sluggish with no upfront communications.

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