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Anonymous User
Not applicable

Broadband connection keeps dropping out when it rains

Good morning, as soon as it starts raining and is wet outside my broadband connection starts dropping out every 5 minutes. Technical check says everything is okay but it isn't. I work from home and this is an English winter when rain is not unknown. I may occasionally get drop outs at other times but as soon as it is rains it is persistent. Any advice please?

Legend 5
Legend 5

@Anonymous User 

Sounds like a fault with the line perhaps?

Call the broadband team to get it sorted.

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Great thank you