09-04-2022 23:46
Hi, I am in Hounslow , greater London and my internet is not working. It's saying connected without internet.
Solved! Go to Solution.
09-04-2022 23:48
Have you tried connecting via Ethernet?
09-04-2022 23:53
I tried to switch off and on all ports and try to connect again but no luck . Anyone getting same problem?
10-04-2022 11:52
Assuming you've tried a factory reset to the router?
Give the team a call, number in the below link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
10-04-2022 12:46
Expanding on previous comments:
Connect via ethernet - NOT wifi
go to http://192.168.0.1 which will take you to the config page of the router