Broadband buddy

[Anonymous User]

Hi there,

we changed our settings at the weekend and since then every time we try to access the page we get a blank page. I have tried accessing the page one multiple devices connected to the now to connection (both wired and Wi-Fi) I have also tried on my phone on mobile data and none of them work 😞

any thoughts on how to proceed?

thanks

[gavs82008]

@Anonymous User 

Would a factory reset to the router resolve the issue?

Assuming you’ve tried other browsers?

[schnapps]

Hi @Anonymous User 

There seems to be a Technical issues at NOW end, where i can't access Broadband Buddy myself on my account (never had a problem in the past).

Maybe jump over to live chat or phone the NOW Broadband Team after 8am tomorrow morning.

[Prodip]

same with me; can't access Broadband Buddy; i get blank page after clicking setting.

[schnapps]

Broadband Buddy is now working again for me using MS Edge 😀.