Broadband buddy

[Brian1]

Can't access broadband buddy keeps jumping of page of access

[schnapps]

Hi @Brian1 

Have you tried a different internet browser or another device with a browser on it when logging into your online account to access Broadband Buddy ?

[Brian1]

Hi did both of those suggestions but no joy so out of frustration I rang now tv I'm waiting for the outcome will find out tomorrow.......thanks for your suggestion....

Get Outlook for Android

[schnapps]

Hi @Brian1 

A few people have reported in the past having problems accessing NOW Broadband Buddy from their online account when definitely logged in on their account that NOW Broadband was ordered on.

If you have mobile internet data then try your smartphone when accessing your account and see if Broadband Buddy can be accessed to make changes to your Buddy Settings.

Hopefully NOW will get it sorted for you.

[Be]

unfortanatly once you log in it will jump the page