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ER1
Newbie

Broadband and Setup

Now broadband was supposed to set up yesterday so I plugged it in in the morning ready. By the evening it stil hadn’t connected and it said there was maintenance between 12pm and 6am. Woke up this morning and it still hasn’t connected. 

2 Replies
Mex1888
Advocate

Same here was meant to be activated yesterday and nothing. Having second thoughts about this service already, their phone lines open at 8am. Will see how they respond but seriously thinking about getting rid already. 

gavs82008
Legend 5
Legend 5

@ER1 

Give the team a call to find out the situation. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help