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Anonymous User
Not applicable

‎19-09-2022 18:37

Broadband activation date

Hi, my broadband was meant to go live today (19/09/2022). I received Smart Hub 2 on 16/09/2022. My engineer visit was rescheduled to 26/09/2022 (which is a pain because I work from home), but they didn't say whether my going live date was changed. Does this mean my WiFi could still go live today (19/09/2022)? Thanks.

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎19-09-2022 18:46

@Anonymous User 

If your engineer appointment has been rescheduled to that date it sounds like the live date has been postponed til then.

To be totally sure I’d call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

FYI that I do not work for NOW, just a NOW customer trying to help
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