23-08-2022 23:05
My Internet has just been activated today. My download speed is roughly 33Mb but my upload speed is only 0.5 - 1mb. Which was estimated between 6-9Mb.
Is this because its only just been activated?
23-08-2022 23:49 - edited 23-08-2022 23:50
No. Are they download speeds or sync speeds?
Broadband download and upload speeds explained (nowtv.com)
Have you just transferred from another supplier?
24-08-2022 9:10
Yes they have transfered me from another line.
24-08-2022 13:18
If you have transferred from another supplier, the sync speeds should be similar, if they're not give Now a call. https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
If it is just speeds over Wi-Fi that are lower, Hmm? Broadband download and upload speeds explained (nowtv.com)
24-08-2022 10:18
I have had this issue with Plusnet/BT. They replaced the phone socket and it was fine then.
24-08-2022 11:07
Thankyou I might need to ask about this.