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Anonymous User
Not applicable

Broadband Service Updates

This morning, just after starting work, my internet dropped entirely and I've had to revert to using a temperamental hotspot.

 

Whilst NowTV's website does show that there's a problem, unlike other providers it doesn't give any further information so far as I've found.

 

Does anyone know where I can find information such as an estimated return-of-service time, or even what the issue is?

21 REPLIES 21
RoyB
Legend

@Anonymous User 

 

But old copper to the cabinet, most likely.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Jayach
Elite 3

@Anonymous User 

You have posted on a couple of different threads. Start your own and describe just what has happened so far, and we can try to make some suggestions. The more information you can give, the better.