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SM1
Advocate

Re: Broadband Service Updates

Hi, I am also in Lincoln. Does anyone have an ETA for when this will be back up? Thanks

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Saku
Mentor

Re: Broadband Service Updates

I don't think anyone knows, least of all customer service. 

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Edmund
Advocate

Re: Broadband Service Updates

Also in Lincoln. I just phoned and was told it’s a ‘72 hour timeframe’! Great. Doesn’t seem to be any clear indication of what the actual fault is, just that ‘Openreach are working on it’

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gavs82008
Legend 5
Legend 5

Re: Broadband Service Updates

@WN88 

Ah right sorry, I must have got lost in the threads. Seems to be a few outages this morning. 

 

Being a BT broadband customer living in Edinburgh I can only suggest to keep pestering the broadband team. 

If they tell you to go to the forum, inform them that they are wrong to do so as it is used primarily by customers. 

FYI that I do not work for NOW, just a NOW customer trying to help
Edmund
Advocate

Re: Broadband Service Updates

Just started working again here. Hopefully the same for everyone else!

MJH68
Mentor

Re: Broadband Service Updates

Mine is back up and running 

SM1
Advocate

Re: Broadband Service Updates

Anyone dropped again? 

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GMag
Advocate

Re: Broadband Service Updates

I am in Sandbach and it has been up and down and slow since Saturday..

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RoyB
Legend

Re: Broadband Service Updates

I have BT, and if my landline broadband goes down, I am switched within three minutes to cellular over EE, with my supplied BT Minihub.

 

For business purposes, if you have them, accept nothing less.

Line 3. Overhead, without any fuss, the stars were going out…..
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MJH68
Mentor

Re: Broadband Service Updates

It's down again for me,new router,new wires, power cable etc and zilch ! 

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