I have had an engineer visit and the work has been done externally. But i haven’t received a broadband router. When i check track orders it says “nothing to see here” and it’s really hard to contact Now Tv about it. The chat bot doesn’t help.
Use the telephone number on this link page below to get in touch with the NOW Broadband Team.
If you have an old Sky Router, then use that instead until the NOW Router is sorted.