Broadband Phone Line/Socket

[GB2021]

Hi

I was about to sign up for braodband with Now. During the form filling date selection it says I don't need an engineer visit. However, I'm pretty sure the existing phone socket isn't working (it was hanging off the wall!) I can't call Now unless I pay first (weird sales service that!!) My Question. Do I get someone else to check the phone socket or is there a way that I can tell Now that actually I do need an engineer prior to sighning? I don't want to wait 2 weeks to get activated/router and then find line isn't working. I don't have anything I can check the socket with either.

Hope that's clear

Thanks

GB2021

[gavs82008]

@GB2021 

If you have a mobile then the broadband number is inclusive for your minutes. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480

[GB2021]

Thank you for taking the time to answer! I must have missed that! Best GB

[gavs82008]

@GB2021 

No problem. Hope you get it sorted 😎