cancel
Showing results for 
Search instead for 
Did you mean: 
MajorCrysis
Advocate

Broadband Outage since 10:30

Could we please have an update on the broadband outage affecting customers in TW11 area since 10:30 this morning?

1 Solution
gavs82008
Legend 5
Legend 5

@MajorCrysis 

You are best to call the broadband team and "pester" them for an update. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

3 Replies
gavs82008
Legend 5
Legend 5

@MajorCrysis 

You are best to call the broadband team and "pester" them for an update. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
Tii
Advocate

They just point you here. Rubbish service. 

Anonymous User
Not applicable

Crazy, how could we help, we're just customers like you.