Okay, so I don't know who is the issue, whether it's Now TV or OpenReach but there is ALWAYS an issue when getting set up. I recently moved home and the first appointment no show up, second seemed fine and that it'd be up in a couple hours... Nearly two weeks later, nothing, THIRD visit, the guy came and said he is only trained on lines, not broadband.... When I said that was my issue when speaking to now tv. Can't seem to find the now tv phone number anymore so I have to deal with a forum or a stupid bot that is NO help. So I have absolutely no idea if there is another appointment scheduled or if I'm stupidly sat waiting for nothing. I have already been charged for the broadband being active... Same issues happened last house, over 5 visits until I had Internet sorted. When the Internet is working its great, it's just the set up for it is ABSOLUTELY DREADFUL and is the only reason I am considering cancelling
