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Manu58
Advocate

Broadband Down

Is the broadband down near Belfast area since an hour? Is anyone else facing the same issue?

6 Replies
Alexanderdonna
Advocate

Broad band down ???

ukbobboy
Legend

@Manu58  @Alexanderdonna 

 

 

Well People

 

Don't know if you're both are up or down so check out Now TV BB on the following:

0800 759 1213

They'll put you right.

 

 

UK Bob

 

Manu58
Advocate

Is the broadband down again? Its not working for me since yesterday evening, except for a couple of hours during night

gavs82008
Legend 5
Legend 5

@Manu58 

Have you tried to perform a reset to your router?

https://help.nowtv.com/article/improve-broadband-speed

 

Have a look at this link to determine the status of broadband in your area. 

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

If all points in the direction that you need support, then give the broadband team a call. (number supplied in the post from @ukbobboy )

FYI that I do not work for NOW, just a NOW customer trying to help
RobertBone
Advocate

Yes same here in London! 

gavs82008
Legend 5
Legend 5

@RobertBone 

Use all the links and information provided by myself and @ukbobboy  

 

Hope you get it sorted. 

FYI that I do not work for NOW, just a NOW customer trying to help