Broadband Down in Sutton London since 11.29

[a_nd_s]

Broadband & Calls

No broadband service

There is an outage affecting this customer.

Reported on: 23 Sep 2022, 11:29am   ....

There is a DSL connection implying the line is fine but Now does not seem to be providing an IP at the moment so presumably it is with Now services ....So how to I find out what is happening ?.  What is the time to fix? 

[gavs82008]

@a_nd_s 

Best and only way to find out is by calling the broadband team. See link for number. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1