Oh, PS - I am in Crawley, so the issue is quite big. Only been with NowTV broadband for a month and the service is dreadful - my broadband dropped today when on a teams call. Genuinely dreadful, I should have stayed with PlusNet
The NOW Broadband Helpline closes at 8pm and reopens at 8am tomorrow morning.
Sky / NOW seem to be aware of the major outage in the South East of England region reading this Tweet below from Sky.
Wow, that's not very helpful!
On the forum, all you will find is like minded customers. NOW staff very seldomly come on the forum itself and post comments.
Thankfully I am up in Edinburgh Scotland, so have escaped any of the broadband outages!