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Xither
Advocate

Broadband Down Sussex

Anyone else got their broadband down? Any update as to when this will be fixed?

 

Cheers

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56 Replies
Cat1
Advocate

Re: Broadband Down Sussex

My broadband is down, I'm in Brighton. It's been down for about an 1 hour and I've been on hold since then!!

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Lucie98
Mentor

Re: Broadband Down Sussex

Mines dropped and been on the phone on hold for 40 minutes still waiting they are going to be closed so doubt it will be sorted tonight

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Stacey34
Newbie

Re: Broadband Down Sussex

I'm in Brighton and mine been down for the past hour. Annoying. Tried to call and the automated service said they are aware of broadband issues 🤷‍♀️

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JLK2
Mentor

Re: Broadband Down Sussex

Mine has been bad a few days, keeps asking me to sign in.

Gone off totally now, Amber light on the router. Just called Now and auto message said closed for the day and cut me off. 

I'm in Worthing, West Sussex. 

 

How do we find out what's going on? 

 

Sh3n
Advocate

Re: Broadband Down Sussex

In kemp town and hours has been down to since 6:30pm. Hopefully back up soon or at least before work in the AM. 

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Lucie98
Mentor

Re: Broadband Down Sussex

It seems like every time they take payment for the bill it always does this i cant be bothered to keep going through this rubbish

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Lucie98
Mentor

Re: Broadband Down Sussex

Not a clue feeling frustrated is an understatement tel:0330 041 2480 it says this number is going till11pm so i am going to try it in a min if i get nowhere on the phone line im on at the minute

Mrslythgoe
Advocate

Re: Broadband Down Sussex

Mines the same so annoying 

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ChrisM1968
Advocate

Re: Broadband Down Sussex

NowTV are THE WORST broadband company I have EVER been with. Simply appalling with NO phone support. Dreadful.