01-09-2021 19:54
Anyone else got their broadband down? Any update as to when this will be fixed?
Cheers
01-09-2021 20:12
NowTV are THE WORST broadband company I have EVER been with. Simply appalling with NO phone support. Dreadful.
01-09-2021 20:28
Oh, PS - I am in Crawley, so the issue is quite big. Only been with NowTV broadband for a month and the service is dreadful - my broadband dropped today when on a teams call. Genuinely dreadful, I should have stayed with PlusNet
01-09-2021 20:33
The NOW Broadband Helpline closes at 8pm and reopens at 8am tomorrow morning.
Sky / NOW seem to be aware of the major outage in the South East of England region reading this Tweet below from Sky.
01-09-2021 20:41
Down in Brighton 😞
01-09-2021 21:07
Back up now in Kent.
02-09-2021 9:47
Down again in Kent
02-09-2021 9:54
@Anonymous User
Two posts up from yours the number for broadband team to call.
02-09-2021 9:58
Thanks but it’s just recorded message saying they know there’s a problem and to go to the help forum (this site?) for more info…
02-09-2021 10:14
@Anonymous User
Wow, that's not very helpful!
On the forum, all you will find is like minded customers. NOW staff very seldomly come on the forum itself and post comments.
Thankfully I am up in Edinburgh Scotland, so have escaped any of the broadband outages!
02-09-2021 8:25
Also Crawley. Went down at 6.30pm last night.