Broadband Down Sussex

[Xither]

Anyone else got their broadband down? Any update as to when this will be fixed?

Cheers

[Anonymous User]

Still down in Chandlers Ford, since 18.30 yesterday. 

Any response from Now TV re this?

[gavs82008]

@Anonymous User 

Just replied to your other post on the other thread.

[gavs82008]

@Xither @Jemma1 @Anonymous User @JLK2 

Call the team for an update. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/my-broadband-or-calls-arent-working-as-expec...

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480

[Jemma1]

I won't waste my time. Will just wait for it to come back on. Its not like its just my line so no point clogging up a phone line to just hear 'we are working on it'. Thanks though! 

[JLK2]

I called 0330 332 3050 and was met by a message saying broadband was down. It didn't say where in the country, so I guess it could apply to anyone at anytime.

Would Brighton and Worthing go down at the se time, or would it be more localised?

Got a feeling I'm just asking other disgruntled customers rather than anyone that really knows though. 

[Anonymous User]

Tried the number and they are stating due to travel disruption they have had to change their hours and the line is now closed. 🤬

[sofia]

yes ours has been down for almost 2 hours now, , we are brighton/hove based- I did call and get through and was told that it would be fixed within an hour- still waiting. Amber light on the centre of box is mocking me.. ! 

[Anonymous User]

Im on the waiting line so im stuck whether to stay on it or not as if i hang up i might not be abled to get in touch with anyone tonight and i really need my internet as its the only signal i get in my flat really and have health issues

[Anonymous User]

Internet down here in Chichester too 😩

[Anonymous User]

I am staring at orange light in Brighton. I can,t speak to anyone as line's are closed. With service expected to work24/7 one would expect tech support to be available. #crankup my broadband!!!! Does anyone know when this is going to be given?