Broadband Buddy

[Anonymous User]

So I spent some time setting up my account using Broadband Buddy, clicked 'save' waited the recommended 15 minutes... 1 hour... 8 hours... switched off the box.. you get the idea. What else do I need to do to activate the configuration?

Thanks for any help - Apologies is this issue has been addressed

[redchiz1]

Do you mean it has been addressed? 

Otherwise, have a look here:

https://help.nowtv.com/article/set-up-and-manage-broadband-buddy