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Anonymous User
Not applicable

Broadband Activation

Hi, so my activation for broadband is due on Tuesday however I am currently on holiday. I called now tv to inform them I wouldn’t be there before I left and they said this would be fine as the engineer won’t need to enter the building. Now I have received a text saying someone over 18 needs to be present? Is this true?
1 REPLY 1
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

The best thing to do is to call the broadband team.

 

To get the phone number, select "my account" at the top and then "my package" from the dropdown list. Clicking on one of your features will show the phone number. 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂