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Mattyboy
Advocate

Broad band drops off

Any ideas why my broad band goes for seconds then reappears it’s only been in two weeks and how do I speed it up any ideas the dropping off is more annoying 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Mattyboy 

I am not a broadband customer, so I can only give you links to Now TVs "troubleshooting"

 

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

There is also a free-from number you could call as a last resort, but beware there could be long waits. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help