01-09-2021 23:34
Hello is anyone else’s broadband internet still down ? It worked for 20 minutes now it’s gone off again ! So fed up of this
01-09-2021 23:38
Mine has still not come back on at all since 7pm. So so frustrating.
I'm in wales. Just looked on the outage map and it seems majority of Now TV members are having same problem. You'd think someone would keep their customers informed.
01-09-2021 23:42
Outage description
Reported on: 01 Sep 2021 18:30 PM
Broadband and Talk problems in South East England and Wales - You might not be able to get online or make/receive phone calls due to a problem in your local area. Our technical teams will continue to work overnight to fix the problem and we will provide an update on progress in the morning. We're sorry for the continued inconvenience.
^^just received.
01-09-2021 23:44
Hi mine has been down since half 9 I’m in Winchester so annoyed now any idea when back on
02-09-2021 10:36
same here I’m afraid (also Winchester area)... can’t get laptop to connect to phone hotspot so rather doomed for work 😞
02-09-2021 10:39
@Anonymous User
Call the team for an update.
NOW Broadband customers can get in touch anytime between 8am–11pm.
02-09-2021 24:04
Still down in Cowes too. Does anyone know if they have their issue tracker available anywhere? Knowing it's "issue INC1825587" isn't much help without it.