cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Booking a fibre installation visit.

I'm trying to order fibre and have to book a visit for installation but I do not move into my new property until the 1st July. The issue is I cannot scroll past June to book that date. It's only giving me up to, and including, a week earlier. Can I order over the phone or will I have to wait another week until the 1st is an option? 

61 REPLIES 61
Stig
Scholar

Not sure what an open reach master socket is?

The set up from Now came with a Master Microfilter, a sort of double adapter to plug into the Telewest phone socket box on the wall.

In this Master Microfilter adapter you plug in you phone and your hub ,then you plug Master Microfilter into old Telewest phone line socket on the wall.

redchiz1
Champion 2

@Anonymous User I see your topic has been somewhat hijacked!

 

As I see it your best bet will be to wait until around 30 days before your move-in date and place the order then, It is not usual to be able to arrange installations further in advance then that. Although as mentioned earlier you could call the broadband team on 0330 041 2518 and see what they have to say.