Hi - Can anyone tell me how I can book an engineers visit, without phoning NOW.
I don't believe you can, NowTV uses Openreach to fix their issues and there's no way to contact them yourself. In addition when you call they'll do a few checks to see if it's a problem that can be fixed yourself or if an engineer is required.
Good luck actually getting the engineer to go though, 3rd week of no working Internet and I've now had 2 scheduled dates and they haven't gone on either. I'd call, see what they say and just cancel because the service is terrible
You can try emailing support using the picture below for the address.
That being said, as mentioned by @DanielRC you are best to call the broadband team for a faster response.
Always state your problem, never what you imagine the solution might be.
It’s also wise to choose a moniker that will work for other issues you might have in the future 😛