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Anonymous User
Not applicable

Anyway I can contact a technician for broadband problem?

Hello there,

 

I know they reduced the service, but I could not find any phone number, or email address for customer services.  I am willing to wait online. 

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I have problem with ssh connection since last week. The IT helper in my company suggested maybe NowTW changed ISP recently and ask my service provide to try to ping the address.

"""

Anyone knows how can i get in touch with someone?

 

 

Many thanks,

 

Eric

1 REPLY 1
RoyB
Legend

@Anonymous User 


My Account/Broadband & calls/use the ‘Moving House’ number

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.