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Anonymous User
Not applicable

‎27-07-2021 16:51

Anytime Calls

Hi

 

Since my contract was activated after switching from Sky Broadband I have discovered that my landline contacts have been blocked from making incoming calls to me.

 

I have a BT Call Guardian phone but the settings have not changed - can anyone advise me on this issue ?

 

Many thanks

0
2 REPLIES 2
schnapps
Legend 5
Legend 5

‎27-07-2021 17:06 - edited ‎27-07-2021 17:07

Hi @Anonymous User 

 

Have you checked on your old Sky Talk Shield that everything is switched off and disabled.

 

Otherwise you will be better off getting in touch with the NOW Broadband Team directly, using one of the communication methods on this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

Anonymous User
Not applicable

‎27-07-2021 17:16

In response to schnapps's comment

Many thanks for the prompt response - I'll give that a try