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Advocate

Anyone know how long delivery of modem takes

Hi, I'm thinking of switching to NOWTV for my new home. Because i do not move house until the 27th july, i wont be around to pick up the wifi box if it comes at all earlier than that, but at the same time I want the activation date to be around the time I move in. 

 

Any advice?

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Legend 5
Legend 5

Re: Anyone know how long delivery of modem takes

Hi @jamestatam 

 

If your live activation for NowTV Broadband is straight forward i.e. "Self Install" and no need for an Engineer to install a new telephone line then it takes 14 days from date of order.

 

An Engineer visit will normally take longer and you are usually advised when ordering the Broadband on the NowTV website what dates are available.

 

From my experience and my two family members ordering from NowTV the Hub Router is roughly despatched 3 to 5 days before your scheduled live activation date.

 

Maybe drop NowTV an email or send them a tweet for an official answer.

 

youdoodle-2020-05-11T14-12-50Z.jpg

 

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