Also where do we get real-time service updates?
Yes, we are having trouble too
Yes, mine is down. States reported last night with no updates since.
This was tweeted about a minute ago by Sky which would also effect NOW Broadband customers.
I live about 10 miles from Cardiff and I am not effected by this outage.
Mine is down too, since 6:05pm last night, no updates since. A bit worried about starting work now!
@SamanthaC
Try:
https://downdetector.co.uk/status/now-tv/
Has been down in Swansea since yesterday afternoon. As expected, no customer service from NowTV.
@Phil15
There have been other like minded customers trying to help out in @RoyB @schnapps
Where @schnapps has kindly posted a picture from the Twitter page of Sky as they run on the same network.
Down in Penarth since 9pm last night - I’m seeing an incident number (INC1825587) on my account service checker now but expected resolution date/time
@RobF
Perhaps calling the broadband team to see if they have an update from OpenReach?
https://help.nowtv.com/get-in-touch/now-broadband-calls/my-broadband-or-calls-arent-working-as-expec...
NOW Broadband customers can get in touch anytime between 8am–11pm.
