04-04-2022 14:06
Hi, it's activation day for me today. I've plugged everything in right (I think) but the Internet light isn't on yet. How long did it take for yours to come on? Is there something I havnt done?
I'm absolutely rubbish at this stuff so any help would be gratefully received
Solved! Go to Solution.
04-04-2022 14:55
@Anonymous User
It can sometimes take until midnight. Have a nosy at this link.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next
Just make sure you leave the router plugged in and switched on.
04-04-2022 14:55
@Anonymous User
It can sometimes take until midnight. Have a nosy at this link.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next
Just make sure you leave the router plugged in and switched on.
04-04-2022 15:09
What is your situation? Are you new to the premises, swapping from another FTTC ISP, swapping from Virgin?
04-04-2022 15:12
I was with plusnet, I'm swapping over
04-04-2022 15:48
If you were/are with PlusNet I would leave their router on until its stops working. Openreach do not always seem to be able to keep to timescales lately.
04-04-2022 16:37
It did stop working
04-04-2022 17:00
Did you cancel it, Now should really start working shortly after PlusNet stopped.
04-04-2022 17:43
I had about an hour down time when I moved from Plusnet to NOW. Service has been good so no complaints so far. Only difference I've noticed is the price is cheaper but theWiFi signal not as good as Plusnet.
04-04-2022 18:04
Mine switched from plusnet to now overnight with no noticeable downtime
Did you :
A: tell plusnet you want to cancel, or
B: sign up with Now and never told plus net you want to cancel - just receiving the sorry you are leaving email's/messages
How you leave your old ISP is important as it can have an effect on activation