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Advocate

Accessing entertainment package

Hope someone can help!

 

i recently bought the now tv £99 year package which includes movies & entertainment. This was a Christmas gift for my father in law-he has logged into now tv via his bt box however he can only access the movie package. There is no option to view entertainment..when I access now tv on my devices at home I can see the entertainment package! 

all help welcome! 

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Legend 5
Legend 5

Re: Accessing entertainment package

Hi @Jenna777 

 

Currently at the moment the Youview boxes only supports movies with a NowTV Cinema pass, hence the reason your father in law can't see Entertainment on his BT Box.

 

This is going to change at some point, but NowTV haven't confirmed an official date yet when Entertainment, Sports, Kids & Hayu passes will be available to watch on a Youview box.

 

https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview 

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Advocate

Re: Accessing entertainment package

Thank you so much for this info. If I had known this I would not have purchased this ( I know I should read the small print) do you know if there is any other devices which support the entertainment packages? Ie fire stick? Also if not is there a cancellation period?

Many thanks
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Legend 5
Legend 5

Re: Accessing entertainment package

Hi @Jenna777 

 

Here's a link to devices that support NowTV.

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv 

 

If your father in law doesn't own a suitable device for his television, then a nowtv stick from places like Argos, Currys, Amazon etc would be the cheapest option (assuming your father in laws television has a spare HDMI port on it).

 

 

 

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Legend 5
Legend 5

Re: Accessing entertainment package

Hi @Jenna777 

 

Just noticed that the nowtv sticks have gone up in price back to SRP since the Black Friday Sales at Currys & Argos 😠.

 

Obviously shop around on the internet for best prices or if there isn't any deals around at the moment maybe look at the nowtv website shop.

 

https://www.nowtv.com/stick-bundles 

 

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