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Anonymous User
Not applicable

2 Failed attempts at installation of fibre!!!!

installation was due to go live 26th of april, was then rebooked for the 1st of may , it was then cancelled by the engineer again, rebooked for today 3rd of may ....and low and behold they come and say "sorry cant install as pole is to high"  i mean what!!!

 

its been nearly a month since i ordered this and i,m still no closer for it to be installed

 

i now have to wait until 6pm today (3rd may) for engineer to update it on his notes and then i have to wait a further 72 hours for now tv to get back to me

 

its beyond a joke with now tv

 

are there any mods on here than can give me a straight answer as to when/if ever my line will get installed before i raise an offical complaint with the ombudsman ?

 

i wait with baited breath..........

1 REPLY 1
Anonymous User
Not applicable

it get better..,,,,,,

 

i now have to wait up to a FURTHER 14 days lol

 

before i get another engineer visit

 

looking more and more like its time to pay the ombudsman a visit